WHEN TO PLACE YOUR ORDER

SINGLE ITEM DESSERT ORDERS PLACED BY 12 NOON DAILY WILL BE DELIVERED ON THE
FOLLOWING BUSINESS DAY.  LARGE VOLUME OR CUSTOM ORDERS WILL REQUIRE A
MINIMUM ADVANCED NOTICE OF 5-7 BUSINESS DAYS, DEPENDING ON COMPLEXITY AND
QUANTITY OF ORDER.  PLEASE INQUIRE FOR THESE SPECIAL REQUESTS.

HOW TO PLACE YOUR ORDER
PLEASE FILL OUT THE ORDER FORM VIA OUR WEBSITE.
Please be as detailed as possible including your name, number and best time to reach you ~ as well as
flavors, frostings, theme requirements, special diet concerns, date of event, delivery time and exact
address (including zip code) and any other questions or concerns you may have that we need to
address.  If you have questions prior to ordering, please contact Carrie at (310) 431-8174.

DIABETIC/SUGAR-CONSCIOUS CUSTOMERS
My Flour Garden does not offer sugar free dessert items at this time.

DELIVERY POLICY
My Flour Garden Bakery is an online dessert delivery service bakery based in Southern California.  We
will deliver locally within select cities/districts within Los Angeles county.  Click here to see complete
DELIVERY INFORMATION.  Customer must ensure that recipient is at the delivery location to receive
the dessert item. Dessert deliveries will be left by the front door or other drop off location at delivery site
if recipient is not available at time of delivery. My Flour Garden is not responsible for lost or stolen
dessert items once delivery has been made/attempted.

SHIPPING POLICY
My Flour Garden has discontinued the service of shipping select non-perishable items nationwide.
Our dessert items are now only available via local delivery within select Southern California cities.

METHOD OF PAYMENT
My Flour Garden Bakery accepts all major credit cards
which we process via Paypal or a Paypal email invoice for customers with unique or special custom
orders. Email invoices are processed via our merchant account through a secure Paypal paying system.
Company checks accepted for corporate or frequent buyer accounts ONLY.
Exact Cash on Delivery is available. Please mention this preference when ordering.
However, we will require a credit card to hold and confirm your order for delivery.

REFUND and ORDER CANCELLATION POLICY
My Flour Garden Bakery's mission is to offer the best, freshest desserts we have to offer.  Should you
be dissatisfied with your purchase for any reason, we will gladly offer our customers their choice of one
of the following options: 1) Replace the dessert item [FREE LOCAL DELIVERY] 2) Replace dessert with
one of similar value [FREE LOCAL DELIVERY] 3) Issue an online store credit for the amount of your
dessert purchase minus delivery/parking fees, if applicable. Refund requests are only available
within 5 days of purchase and must be redeemed within 30 days of online store credit issuance.

There are NO REFUNDS for order cancellations received less than 24 hours prior to delivery.
No exceptions!

RETURNED CHECKS POLICY
My Flour Garden will charge a fee of $35.00 for company or personal checks that are returned due to
insufficient funds. This only applies to Corporate Accounts and Frequent Buyer members.